Local Municipalities’ IT Dilemmas

Local Municipalities’ IT Dilemmas (and How We Solve Them!)

Managing a local municipality is difficult, to say the least.

Resources are limited—when the margins are thin and the operation is small and efficient, expenditures to keep your IT systems running properly can be difficult to justify.

All this makes it difficult for you to operate effectively. But you keep at it—and we want to help.

The Struggle To Afford The IT Support You Need

It’s a real challenge to find IT support and service that meets the requirements of a municipal organization.

You have responsibilities to the public and these days more, and more of your service is going online. Finding a local professional, in a small community, that has all the skills you need is next to impossible.

The fact is that you probably can’t afford to hire someone full-time. However, you need someone to manage all of your IT needs, meet with you to plan your budgets, and give you the reporting you need.

The Miller Group Delivers High ROI For Your IT Investment

It’s all about getting the best bang for your buck.

When you don’t have any extra dollars to spend on additional features, surplus services, or other things enjoyed by more profitable businesses, then you have to make every single penny count.

Our IT services offer an economy of scale. Instead of having to pay outright to purchase and own something, you pay a fraction of the cost on a regular basis for full access to it when you need it.

When you choose to work with our team of IT experts, you’re able to realize the true value of technology. Benefits of our municipality-focused IT services in include:

  • Expert Consultation: We can put our experience and a proven range of technology to work, helping you find opportunities to improve your IT environment as well as discover any vulnerabilities that need to be addressed.
  • Reduced Expenditures: All of our services can be bundled under one, easy-to-budget monthly rate.
  • Comprehensive Services: Our service plan is a full-menu, inclusive IT management plan that covers every aspect of your IT-related needs. Whether we deal with maintenance issues remotely or by means of a visit to your facility, we’ve got you covered, and it’s all included.

Don’t Cut Corners On Cybersecurity

Cybersecurity cannot be overlooked—improperly secured technology can put your citizens and yourself at risk.

Unfortunately, as a municipality, your budget is a matter of public record. It’s easy for cybercriminals to determine that you don’t have a lot to invest in the protection of citizens’ data.

If you don’t mitigate risk and protect your local municipality’s confidential data, you could face a costly data breach. Just one breach could result in hefty fines, penalties, expensive litigation, and a ruined reputation.

A properly defined security policy has three primary objectives:

  1. Confidentiality of data and information assets and to confine these to only those authorized to access them.
  2. The integrity of data to keep it intact, complete, and accurate, and to keep IT systems running reliably.
  3. Availability so data or IT systems are accessible to authorized users when required.

In developing a policy to help you meet these objectives on an ongoing basis, your policy should be detailed and include information on the following:

  • Identify a general approach to data security.
  • Denote the steps taken to detect and prevent compromising of data and IT infrastructures including misuse of information technology, networks, computer systems, and applications.
  • How to protect the reputation of your local municipality with respect to its legal and ethical responsibilities.
  • To observe the rights of your citizens and to provide effective mechanisms to respond to complaints, questions, and concerns about non-compliance with the policy.

Easier said than done, right? After all, there’s a difference between knowing what you need to do to enhance your cybersecurity, and actually doing it.

Allow us to help…

We Will Find And Eliminate Your Vulnerabilities

The Miller Group uses an unbiased, quantifiable assessment process that will uncover your most critical cybersecurity risks. We can also help with any remediation efforts after the fact, including policy and procedure creation, employee training, and more.

We will help you:

  • Reduce internal risks and external threats
  • Protect your organization
  • Gain full clarity into all your IT assets
  • Meet security-based compliance requirements
  • Reduce the rate of downtime resulting from security issues
  • Boost client confidence in your reputation

Our Expert Services Fit Your Needs

Whether you’re in the market for a full-fledged managed partner, or just need a few specific services and solutions, we’re here to help. We’re proud to offer comprehensive service suites and a la carte select services for municipalities like yours.

Get in touch with our team to discover how we can help.