“We needed a company that actually understood our business, cared about the outcome and wanted to virtually become a partner with us. We have that in The Miller Group.”
West County EMS and Fire Protection District
Overview:
West County EMS and Fire Protection District were in the market for an IT firm that they could build a trusting relationship with. They wanted a partner that could do so much more than just responding to tickets. Chief Jeff Sadtler says that The Miller Group gave him a “peace of mind, having a partner that completely handles the technology end of our business.”
Progress:
Whenever there is a technical issue at West County, we are there to fix it. Jeff said, “we’ve been a client of TMG for a long time, and over that period of time there have been too many times to count that we’ve run into technical issues that TMG has resolved.” Jeff also had us do a large network haul including entirely new phone systems, switches, servers, and workstations.
Results:
The projects went “virtually flawless”, as Jeff stated. He also said, “TMG kept us online, up and running, which is priceless.” A successful IT firm prevents downtime or data breaches from ever happening and keeps your business running with the best and most powerful hardware. If there ever is an issue then they have a plan to help you get your business back up and running smoothly. TMG’s business model is just that and more. We provide you with the best possible care and become a dependable partner with your company.
As our Chief Strategy Officer, Chris Roberts is committed to helping each and every one of our clients attain a higher standard of IT efficiency, cost-effectiveness, and optimization. He focuses on research and development in an effort to identify and harness the best IT practices for businesses.
