3 Ways to Weather a Cloud Service Outage

By Brandon Miller | March 2, 2018

You cannot assume that your cloud services will always be available when you need them. In 2016, many cloud service providers experienced outages, including Microsoft Office 365, Google G Suite, Salesforce, Amazon Web Services, and Microsoft Azure. Even a short outage can be disruptive to your business, so you should take steps to prepare for…

Read More

8 Common Reasons Why Desktop Printers Might Not Print

By Brandon Miller | February 25, 2018

It always seems to happen at the worst possible time. You need to quickly print a document, so you click the “Print” button, but nothing happens. Many things can go wrong with desktop printers, but fortunately, most problems can be found and fixed in short order. Here are eight common reasons why a desktop printer…

Read More

Miller Group Again Recognized for Excellence in Managed IT Services

By Brandon Miller | February 21, 2018

Joe Svoboda, CEO of The Miller Group, announced today that CRN®, a brand of The Channel Company, has named the company to its 2018 Managed Service Provider (MSP) 500 list in the Pioneer 250 category for the second year in a row. This annual list recognizes North American solution providers with cutting-edge approaches to delivering…

Read More

How Closely Do You Read Your Mail? Domain Name Scam Targets Businesses

By Joe Svoboda | January 31, 2018

If you’ve recently received a letter, phone call or email in reference to a domain name listing or SEO invoice, beware and pay close attention to the details. A scam that has made rounds in recent years has targeted a number of our clients. If your domain name is public, as likely your business website…

Read More
10 keyboard shortcuts

10 Windows Keyboard Shortcuts

By Chad Miller | January 28, 2018

10 Windows Keyboard Shortcuts Did you know that your PC can function even without your mouse? Save time with these 10 keyboard shortcuts. Note that WIN stands for the key between Ctrl and Alt on Windows keyboards. Some keyboards have this labeled as the Start key. 1. WIN The WIN key is a shortcut key…

Read More

Can VoIP Save Your Company Money?

By Brandon Miller | January 27, 2018

The economy might technically be out of recession, but businesses are still doing everything in their power to cut costs and save as much as possible. One possible avenue for savings is switching from a traditional business phone plan to a VoIP plan. VoIP is a technology that has been around for a little over…

Read More

Help! Why Did My Email Bounce Back?

By Brandon Miller | January 25, 2018

If you send email regularly, you likely have received them — those notifications saying that the email you just sent was undeliverable. Trying to determine why your emails bounced back can be frustrating since the notifications usually contain error codes accompanied by cryptic error descriptions. When you send an email, certain sets of rules, or…

Read More

Two Newly Discovered Security Flaws Affect Ninety Percent of the World’s Computers

By Brandon Miller | January 5, 2018

Security experts have recently found two significant flaws in the microprocessing systems (sometimes called CPUs or chips) of almost all the world’s computers. The two issues, fondly named Meltdown and Spectre, could be used to hijack the memory of a device running in a “cloud” environment. This includes computers, mobile phones, and servers. Unlike most…

Read More

Benefits of Remote Monitoring

By Brandon Miller | December 13, 2017

The Miller Group, like many IT service providers, uses remote monitoring tools to gather information and send reports about our clients’ computer systems. Almost anything can be monitored, from routers and firewalls to virus detection and email services. Here are six benefits of using remote monitoring to keep an eye on your systems: 1. Reduce the…

Read More

Next year could spell trouble if your website isn’t mobile, fast and secure to Google’s standards.

By Brandon Miller | December 5, 2017

Your website may be doomed in 2018, at least in the eyes of the search engine gods. As we conclude 2017, it’s time to take a realistic look at your website to see if it needs upgrades to stay in the running with your competition. One of the biggest changes we will see in 2018…

Read More