A support ticket has been created with this information.
Our goal is to set up the specifics of each user correctly the first time to prevent any future back-and-forth.
If you have any questions or concerns about this process, please reach out to your account manager for additional information.
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Ed – Nonprofit in Saint Louis – Client Since 2012
Went well. Also led to moving off cloud based unify identity srver to the local user account service thereby preventing additional costs.
Stephanie – Manufacturing Company in Saint Louis – Client Since
Greg was awesome and fixed the problem in minutes. Thank you!